| About Us |
| Our top priority is customer satisfaction. We obtain this through our superior service, great prices, fast and fair shipping, live accurate online inventory and a card grading policy rivaled by no one else in this industry. If there ever is a problem we will do whatever it takes to make it right. Our number one goal is to make you a customer for life, not just the first sale. Thanks for looking at our site and we hope you'll visit us again. |
| |
| Superior Service |
| Our philosophy is that the only way to be successful is to make sure our customers are happy. We firmly believe in repeat business and word of mouth advertising. You can buy your gaming products from any number of places and we know that, therefore, we want to make sure we separate ourselves from the rest of our competitors. To that end, on top of our great prices, we offer exceptional service. Once you buy from us, you will see the difference from the way we pack our products for shipping to the speed in which your order gets to you. If there ever is a problem, let us know and we will do whatever we can to make it right. Just check out our return policy for more information. |
| |
| Great Prices |
| We try to make sure we remain competitively priced on all of our products. We regularly check our competitors pricing to make sure that you not only get great service, but also the most value for your money. |
| |
| Fast and Fair Shipping |
| We do not overcharge on our shipping. We strive to charge what it costs us to ship your items. We do not try to make a profit from our shipping, like some other sites. |
| |
| Live Accurate Online Inventory |
| We show you just how much we have available of any product. This is important because it means that if you see it on the site we have it available to send to you. If you order from a site that does not have live accurate inventory, then you have no guarantee that they have what you ordered in stock. This means you end up with only a portion of what you ordered. This doesn't happen with us, if you order it, you get it. Of course, due to human error there are mistakes that can occasionally happen, but if one does, we will promptly notify you of our mistake and refund your money. |
| |
| Card Grading Policy |
| We have very strict card grading policy. As players ourselves we know how frustrating it can be to pay good money for a card only to have it delivered in much worse condition then advertised. Please see our definitions of Mint, Near Mint, and Played cards for more detail. We guarantee that the card condition will meet your expectations or we'll take the cards back and refund your money. Please see our return policy. |
| |
| Privacy |
| We respect your privacy, your private information is not only safe but it will NOT be shared. For more information on what we will and will not do with information you provide us, check out our privacy statement. |
| |
| Flexible Payment Options |
| We have a variety of ways in which you can pay instantly on our site, including Visa, Mastercard, American Express, Discover and the online payment service Paypal.com. You can also pay with a check or money order by using our gift certificates. |
| |
