CoolStuffInc.com

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About Us

We aim to satisfy all of your gaming needs with our great prices, fast and fair shipping, live accurate online inventory, and unrivaled card grading policy. Our top priority, however, is providing superior service because we know that happy customers are worth more than a quick buck.
CoolStuffInc employees standing outside their physical location in Florida

Our Mission

We strive to provide a positive and inclusive environment for all players, regardless of age, gender, or skill. To create a welcoming and positive environment for all who play, encouraging sportsmanship and the power of community.

Our History

We founded CoolStuffInc in 2002 with a simple goal: to make it easier for fellow gamers to find the products they were looking for. What began as a small online business has grown alongside the tabletop gaming hobby over the past two decades. As our community expanded, so did our selection, adding new trading card games, board games, accessories, and strategy content to better serve players of all kinds. We also opened CoolStuffGames retail locations throughout Florida, giving local gaming communities places to gather, play, and connect. As our warehouse and fulfillment operations grew, we launched Quartermaster Logistics to support publishers and creators throughout the tabletop industry. Over the years, we’ve adapted as new games have entered the market and the hobby has continued to evolve, while remaining focused on providing dependable service and an extensive selection of products. Today, collectible card games remain at the heart of what we do, and we continue to support both longtime favorites and the newest releases. More than twenty years after we packed our first orders, we’re still growing alongside the hobby and the people who make it special.

Superior Service

Our philosophy is that the only way to be successful is to make sure our customers are happy. We firmly believe in repeat business and word of mouth advertising. We want to make sure we separate ourselves from our competitors, so on top of our great prices we offer exceptional service. From the way we pack our products for shipping to the speed in which your order gets to you, we have streamlined our process to deliver the best experience to you. If there is ever a problem, let us know and we will do whatever we can to make it right.

Great Prices

We try to remain competitively priced on all of our products. We regularly check our competitors pricing to make sure that you get the most value for your money.

Fast and Fair Shipping

We charge you what it costs us to ship your items. We do not keep our prices low only to try to make it up in profit from our shipping costs.

Live Accurate Online Inventory

If you see a product on the site that says it is in stock, it is in stock. If you order it, you will receive it. Keep in mind that no system is perfect, and if we fail to deliver on this promise we will promptly notify you of our mistake and refund your money.

Card Grading Policy

We have very strict card grading policy. As players ourselves, we know how frustrating it can be to pay good money for a card only to have it delivered in much worse condition than advertised. We guarantee that the card condition will meet your expectations or we’ll take the cards back and refund your money.

Privacy

Your private information is not only safe but it will NOT be shared. For more information on what we will and will not do with information you provide us, check out our privacy statement.

Flexible Payment Options

We take Visa, Mastercard, American Express, Discover, Paypal.com, check, money order, and gift certificates. Click here for more details about our payment options.
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